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Scenario D) You Lost Access to the LODEpay Wallet and Lost Your Original 12-Words and Created a Second Wallet and Do Not See Your LOD3 Assets
Scenario D) You Lost Access to the LODEpay Wallet and Lost Your Original 12-Words and Created a Second Wallet and Do Not See Your LOD3 Assets

You are an existing user who has lost access to your original 12-words and the LODEpay app. You have also created a new LOD3wallet with a different set of 12-words and a different Receive address. You do not see any of your LOD3 Assets in your wallet.

Updated over a week ago

Before we begin, we encourage that you watch the following AMA, which covers a review of the LOD3wallet. Please note that in order for LOD3 to become more efficient with its time in handling incoming emails we are requesting that our user base spend the time to learn how to navigate their LOD3wallet, to confidently secure the required information, needed to complete the following steps.

Use this Login Details and Beneficiary form to keep track of your 12-word-recovery-phrase.

When Hyperledger and Syscoin were shut down your LODE Tokens and AGX AUX were transferred to a database for safe keeping, meaning that LOD3 Admin has to move your LOD3 Assets to your now existing wallet.


โ€‹Scenario D)

You are an existing user who has lost access to your original 12-words and the LODEpay app. You have also created a new LOD3wallet with a different set of 12-words and a different Receive address. You do not see any of your LOD3 Assets in your wallet.

*** In order to protect the integrity of the LOD3 Eco-System it is very important that you diligently try to the best of your ability to locate your original 12-words. If you find them then please clear cache and cookies and re-do the following tutorial and say YES to Option A) in the email.

If you absolutely cannot find your original 12-words and you have created a second wallet or believe this is your original wallet, you will know that you are not using the original words if no LOD3 Assets show up in your wallet after RESTORING. If this is the case say YES to Option B) in the email.

Follow the instructions in this tutorial to RESTORE your LOD3wallet and LOD3 Assets:

After RESTORING your LOD3wallet please return to the original email for additional information on Vesting and Wallet Valuations.

To gain access to answers via community support please join the LOD3dao Community Channel on telegram at this invite link https://t.me/LOD3dao

Access our lod3.fi/community website here https://lod3.fi/community/

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