In the event that you have lost access to your old LOD3 Account email, and are blocked from updating to your new email, this tutorial will walk you through the steps on how to update to your new email address while still retaining your LOD3wallet Assets and Receive address.
This tutorial can also be applied to those who have lost access to their LOD3wallet because they have a 2FA code requirement blocking access to their account.
In both cases you will need to create a new email address, because you are creating a new account, while still restoring access to your original wallet's assets. Please be sure to properly document the password used to access your new email address.
Please note that your existing LODE ID # is tied to your previous (now unavailable) email address. For security reasons LOD3 Support can no longer change your email address, nor disable your existing 2FA blocker. This now falls upon you to do the following:
CREATE A NEW LOD3 ACCOUNT (This will give you a new LOD3 ID tied to your NEW email address)
RESTORE YOUR WALLET WITH THE 12-Word RECOVERY PHRASE tied to your assets. (Your LOD3wallet Assets and Receive Address will remain the same)
STEP 1: CREATE A NEW LOD3 ACCOUNT
First please clear the cache and cookies in your browser and then open a new tab. In the URL type in lodewallet.com
Click on CREATE A NEW WALLET
Fill in your details along with your NEW EMAIL address. You can still use your previous PASSWORD and PIN
A verification code will be sent to your new email address, retrieve it and enter it here. Click “CONTINUE”
Scroll the sliding tab to the bottom and click on “I ACCEPT”
You can use the same 6 digit PIN as before. Enter your PIN and CONFIRM a second time.
Confirm your PIN
Congratulations, your account is registered. Click on “SKIP”
Click on the VAULT BUTTON to Activate
Click on “GOT IT”
2. STEP 2, RESTORE YOUR WALLET
Click on “RESTORE YOUR VAULT WALLET”. Please have your 12-word Recovery Phrase handy.
Click on “GOT IT”
Now enter your 12-Word Recovery Phrase that is tied to the LOD3 account where your Assets reside.
Then click on “ACCESS MY WALLET”
Enter your 6 digit PIN
Click on “CONTINUE TO YOUR HOMEPAGE”
Once on the main landing page, click on Vault Assets and confirm your assets are all accounted for. Now click on Receive (under Home, top left) and click on AVAX and confirm that your LOD3wallet is showing your correct Receive Address.
For those who had 2FA issues, go to Settings, then Security. You will see that your 2FA is now disabled and will need to be re-enabled when you are ready to do so.
Finally click on Profile and confirm that all your personal information, including the correct email address are showing and accurate. Please make a note of your NEW LODE ID#.
Congratulations. You have successfully updated your email address and bypassed your 2FA blocker while restoring your previous LOD3 account.