The new LODEapp Wallet includes all the benefits of the existing LODEpay App, along with a host of new features.
It is important to note that the LODEapp Wallet is an entirely new application, and is not an update to the existing LODEpay App.
The existing LODEpay App is a non-custodial wallet, which means members have sole control of their private keys (12-word Recovery Phrase), and the digital assets within their wallets. As such, members will be required to use the 12-word Recovery Phrase from their existing LODEpay App to set-up their new Vault Wallet.
Members' LODE Account information, including their KYC, and 2FA if set up, will automatically transfer to their new LODEapp Wallet when they login to the App for the first time after downloading and installing it.
When members enter their 12-word Recovery Phrase to activate their new Vault Wallet, all digital assets and information in their non-custodial wallet are transferred from their existing LODEpay App to their new LODEapp Wallet.
The following step-by-step guide has been prepared to ensure all LODE Community Members are able to easily make the transition from their existing LODEpay App to their new LODEapp Wallet.
Before you begin, please have the following information and items close by;
i) your Username or Email and Password for your LODE Account;
ii) your six-digit PIN (Personal Identification Number) for your existing LODEpay App;
iii) something to write on; and,
iv) something to write with.
⚙️ Please Note ⚙️
This guide will focus on the basic steps required by LODE Community Members for an easy and successful transition of their LODE Account information and digital assets from their existing LODEpay App to their new LODEapp Wallet.
This guide is divided into three sections with hyperlinks, and a "Return to Index" tab at the end of each section so that members may easily navigate through these step-by-step instructions based on their knowledge and experience.
Part A: Locate the 12-word Recovery Phrase on an Existing LODEpay App
Part B: Download the New LODEapp Wallet to a Mobile Device
Part C: Activate a New LODEapp Wallet and Transition your LODE Account Information and Digital Assets to It
The next page on your screen will display the title, "This is your Recovery Phrase". It will display the twelve words with orange numbers from 1 to 12 that make up your private recovery phrase for your existing LODEpay App.
Now that you written down the verified 12-word Recovery Phrase for your existing LODEpay App, you are now ready to proceed to Part B below and download the new LODEapp Wallet onto your mobile device.
The LODEapp Wallet can be can be downloaded to a mobile device from either the Play Store (Android), or the App Store (Apple/iOS).
The hyperlinked images below will take you directly to the download page for the LODEapp Wallet.
Browser Wallet for Desktop
A web browser version of the LODEapp Wallet is also available for desktop devices. You can download it by tapping on the link directly below.
The rest of the steps in Part B demonstrate how to locate, download and install the LODEapp Wallet onto a mobile device without the benefit of direct download links.
After tapping "Open", a LODE splash screen will appear briefly followed by the "WELCOME TO LODE" screen.
Step 13: When the "WELCOME TO LODE" screen appears, tap on "Continue", and then tap on "Get Started" on the next screen.
You have successfully downloaded and installed the LODEapp Wallet onto your mobile device, and you are now ready to proceed with setting up and activating your new Vault Wallet.
If you have just finished downloading and installing the LODEapp Wallet onto your mobile device, and are still in the "Play Store" or "App Store", please tap on "Open".
If you have closed out of the "Play Store" or "App Store" after installing the LODEapp Wallet, please locate and tap on the "LODEapp Wallet" icon on the Apps page of your mobile device.
After tapping "Open" from within the app store, or the LODEapp Wallet icon on your apps page, a LODE splash screen will appear briefly followed by the "WELCOME TO LODE" screen.
On the next screen under the heading, "Let's Get Started in Just 3 Easy Steps", you will see two blue tabs, "Set Up Account" and "Login".
❗️Please do not tap on "Set Up Account" as you already have a LODE Account.
On the next screen you will be asked, "Please Set up Your PIN".
You can choose to create a new six-digit PIN or use the same six-digit PIN that you use to access your LODEpay App.
This six-digit PIN will be used to access your new LODEapp Wallet and its services.
The following screen displays three banners with titles of the "Wallet Types" provided in the new LODEapp Wallet.
Tap "Learn More" on each of the banners for a brief description of its wallet features.
A screen titled "Important" will pop up to notify members who have the existing LODEpay App downloaded to a mobile device, that the 12-word Recovery Phrase attached to that wallet app will be called the "Vault Wallet" once it has been used to activate the new wallet.
On the following screen, "Activate Your Vault Wallet", there are two tabs, one in blue that displays the words, "Activate a New Vault Wallet" and one in black with the words, "Access Your Vault Wallet".
If you do have a 12-word Recovery Phrase, please do not tap on "Activate a New Vault Wallet".
A second screen titled "Important" will pop up to again notify members who have the existing LODEpay App downloaded to a mobile device, that the 12-word Recovery Phrase attached to that wallet app will be called the "Vault Wallet" once it has been used to activate the new wallet.
Members are further notified that creating a "new wallet" will not give them access to any assets held in their existing LODEpay App.
On the next screen, you will be required to enter your 12-word Recovery Phrase from your LODEpay App to access your Vault Wallet.
You have now successfully transferred your LODE Account information and digital assets from your LODEpay App to your new LODEapp Wallet.
All of the balances for your digital assets should now be available and accessible for you to buy, send and receive within your Vault Wallet.
It is suggested and encouraged that once members have confirmed all their digital assets are showing correctly in their new Vault Wallet, they uninstall the old LODEpay App from their mobile device as it will eventually be phased out and no longer supported in LODE's Ecosystem.
Take a look at the full list of step-by-step procedures provided for the LODE Community.
If you still have questions, please don't hesitate to reach out to the Support Team by tapping on the chat icon (see image below) located at the bottom right of your screen at lode.one.
Alternatively, you can also email firstname.lastname@example.org with your full name, username, LODE ID#, and the email address that you provided when you created your account with LODE.
Please provide a detailed explanation of the issue that you are having, and someone from the Support Team will contact you within one business day.