If you tapped on the "AGX" (digital silver) banner, you will see the following screen shown below.
If you tapped on the Syscoin banner for AGX as displayed on the previous image above, your screen will display the first image below.
If you tapped on the AUX (digital gold) banner on your "My Assets" page, your screen will display will the second image shown below.
Once you tap on "Buy With Silvercards", your screen will begin the process of populating required fields with information (name and address) provided by you from your LODEpay Member Account.
Depending on your purchase selection, you will find a question above the field you are looking for asking how much "AGX" or "AUX" do you want.
The current rate being charged at the time of your purchase is displayed right below the field as well.
When you tap in the "amount" field, an on-screen keyboard will appear.
When you enter the number of coins in the "amount" field, a corresponding value in U.S. dollars for the number of coins entered will appear on the right side of the field.
To view the price tiers, transactions fees, total due, and to access the fields to enter your credit card information, you can either scroll your screen upwards to bring the necessary fields up past the top of the on-screen keyboard, or you can collapse the on-screen keyboard.
Some devices, such as the iOS device displayed in this tutorial, require that you gently swipe downwards with your finger on the keyboard to collapse it.
Others, like the Android device displayed in this tutorial, have an icon ("v" at the bottom right) you can tap for the keyboard to disappear.
On the next screen you should see the heading, "Redeem Silvercard EPIN to receive your AGX or AUX Tokens".
In the field below "Your Silvercard EPIN" should be a series of numbers that are your ePIN.
Step 9: Tap on the lighted tab that displays the word "Redeem".
You will see the following screen while your order is processing.
Once your order processing has been successfully completed, a screen will appear with the heading "Success!" and the message, "Thank you for your purchase".
You will also see an image of the either the AGX or AUX Coin depending on which one you purchased.
Under the image of the coin will be the total number of coins you purchased, the rate at which you purchased them, and a message that your coins will be sent to your wallet shortly.
Take a look at the full list of step-by-step procedures provided for the LODE community.
If you still have questions, please don't hesitate to reach out to the support team by tapping on the chat icon (see image below) located at the bottom right of your screen on your LODEpay Member’s Portal and at lode.one.
Alternatively, you can also email email@example.com with your full name, username, Lode ID number and the email address you have recorded in your members portal, and provide a detailed explanation of the issue you are having, and someone will contact you within one business day.