If the operating system software on your Android device is not kept up to date, it may not function properly when updates to the LODEpay Wallet App are applied.

Please follow these 4 quick and easy steps and verify that the operating system software on your device is up to date before installing the LODEpay Wallet App.

Step 1: Locate and tap on the “Settings” icon on your device.

Step 2: Scroll down the page and tap on “Software update”.

Step 3: Tap on “Download and install”.

Step 4: Verify if your software is up to date.

*** Important ***

Please upgrade the operating system software on your device if it is not up to date before proceeding further.

If the operating system software on your device is up to date, you are now ready to download and install the LODEpay Wallet App.

🤔 More questions?

Take a look at the full list of step-by-step procedures provided for the LODE community.

If you still have questions, please don't hesitate to reach out to the support team by tapping on the chat icon (see image below) located at the bottom right of your screen on your LODEpay Member’s Portal and at lode.one.

Alternatively, you can also email info@lode.one with your full name, username, Lode ID number and the email address you have recorded in your members portal, and provide a detailed explanation of the issue you are having, and someone will contact you within one business day.

Thank you for supporting the LODE Project...

A global community bound by the belief that money should be sound, secure and stable.


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