To better assist you with any tech matter you may be experiencing, please be sure to provide the following information in advance.

1. Lode Account Holder name

2. LODE Account ID number

3. Computer model or mobile device type used

4. Make sure you have the Latest O/S version loaded on your device.

5. A detailed description of your problem, so our tech team can duplicate and resolve the issue.

6. Provide screen shots or screen recordings whenever possible.

Click on the "Disappointed emoji" below to open a conversation with one of LODE Tech Support Specialists.

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