Whether you have lost or forgotten your 6-digit PIN code, or your current device was compromised, or you have a new device, or wish to clone your current wallet on to another device, you can always restore your LODEpay Mobile Wallet by following these thirteen easy steps.
To accept the Terms of Service Agreement, you must scroll through the text of the Agreement to the end in order for the “Agree” tab to light up so you can tap it.
The system will ask you to enter a 6-digit pin-code that you will use to access your wallet and it’s services.
You can enter a new 6-digit pin-code or use your original 6-digit pin-code if you prefer for restoring your original mobile wallet.
If you are going to enter a new pin-code, choose your six numbers and make a written note of your code before entering the numbers on the pin pad.
Please store your PIN-code in a safe and secure place for future reference when needed.
You will be required to enter the 12 words in the same order as you had previously written them down during your original mobile wallet set-up.
Do this carefully, making sure the order and the spelling of each word is correct, and that you create one space only between each word (no space before the first word or after the last word... and do NOT use the "Return" key during this process), and then tap “next”.
If the “My Assets” home screen appears, congratulations, you have successfully restored your LODEpay Mobile Wallet.
The only thing you have left to do now is to link your restored wallet to your LODEpay Members Portal account again.
If the “My Assets” home screen appears, congratulations, you have successfully linked your restored LODEpay Mobile Wallet to your LODEpay Members Portal account.