In order to open a Lode account, your first step will be to download and set up your LODEpay mobile wallet. Once your mobile wallet is set up, you can then open a LODE account through your mobile device, and complete KYC by following STEP 2.

Here's our First step video "Download and install your LODEPay Wallet" for your convenience:

STEP 1: Download and install your LODEPay Mobile Wallet

STEP 2: Create your LODE Account and confirm email.

Tip 1: Enter Your Info and Create A Password

1. Enter your legal First Name and Last Name
2. Enter your e-mail address.
3. Create a 'username' of your choice.
4. Enter your phone number.
5. Click on the "Terms of Service, GDPR" switch, confirming that you understand and accept the terms and conditions, privacy policy and TOS(Terms Of Service).
6. Click on the "Register" button.

Account created! A screen indicating that your account has been created should appear, followed by an e-mail confirmation in your inbox.

Tip 2: Complete Your Profile

Enter your full mailing address including City and Postal Code, and click "Update Info".

Final Step: Complete your KYC requirement

Your account has now been created, your "Account Validation" status should now be at 25% and you can proceed with the "Complete the KYC (Know Your Customer) Process"

Have questions? Take a look at the full list of step-by-step procedures provided for the LODE community. 

If you still have questions, don't hesitate to reach out to the support team by clicking on the chat icon at the bottom right of your screen (see image below).

Alternatively, you can also email with your full name, username, Lode ID and email you use for the members portal, providing a detailed explanation of the issue you are having and someone contact with you within a business day.

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