Multi-factor authentication (MFA) is an authentication method in which a user is granted access only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism: knowledge (something the user and only the user knows), possession (something the user and only the user has), and inherence (something the user and only the user is).
Two-factor authentication (also known as 2FA) is a type, or subset, of multi-factor authentication. It is a method of confirming users' claimed identities by using a combination of two different factors: 1) something they know, 2) something they have, or 3) something they are.
A good example of two-factor authentication is the withdrawing of money from an ATM; only the correct combination of a bank card (something the user possesses) and a PIN (something the user knows) allows the transaction to be carried out.
2FA and LODE
2FA is a commonly required step to improve security on exchanges and wallets to protect its users. In the Members Dashboard it is an optional step members may go through to provide an additional layer of security for their account. The LODE project uses Google Authenticator which can be downloaded in both Android and IOS stores. Again, it is NOT MANDATORY
Google Authenticator Tutorials
instead of reinventing the wheel we encourage you to follow the Google tutorial on how to get the authenticator set up, and reach out to them if you experience any difficulties.
Have questions? Take a look at the full list of step-by-step procedures provided for the LODE community.
If you still have questions, don't hesitate to reach out to the support team by clicking on the chat icon at the bottom right of your screen (see image below).
Alternatively, you can also email email@example.com with your full name, username, Lode ID and email you use for the members portal, providing a detailed explanation of the issue you are having and someone contact with you within a business day.