Before we begin, we encourage that you watch the following AMA, which covers a review of the LOD3wallet. Please note that in order for LOD3 to become more efficient with its time in handling incoming emails we are requesting that our user base spend the time to learn how to navigate their LOD3wallet, to confidently secure the required information, needed to complete the following steps.
Use this Login Details and Beneficiary form to keep track of your 12-word-recovery-phrase.
When Hyperledger and Syscoin were shut down your LODE Tokens and AGX AUX were transferred to a database for safe keeping, meaning that LOD3 Admin has to move your LOD3 Assets to your now existing wallet.
This tutorial is for existing LOD3 users who have email and password login details to their Member Portal and have setup a previous LODEpay wallet and have now lost their 12-words as well as access to the LODEpay App. You have not setup another wallet.
*** In order to protect the integrity of the LOD3 Eco-system you have to diligently try to the best of your ability to locate your original 12-word-recovery-phrase ***
You now need to create a new LOD3wallet for a LOD3 Asset transfer, performed by LOD3 Admin.
Be prepared with your Member Portal email address and password, along with a fresh sheet of paper to record information. After the tutorial please use this LOGIN Details Form to record all your login details. The form can also be used as a form for Beneficiaries to use to access your wallet / account.
Now open a new tab, ideally in Google Chrome and in the URL address bar type in lodewallet.com and click on "SIGN IN"
You will now “SIGN IN” using your original email and password used to log into your Member Portal and then LOGIN
Setup your 6 digit PIN
Confirm your 6 digit PIN
Now click on the “Vault - Tap to Activate” button
Click on “Got It”
Click on “SETUP A NEW VAULT WALLET”
You will now be presented with your 12-Word-Recovery-Phrase. This is your PRIVATE KEY to your LOD3wallet. Carefully write these 12 words down exactly in the order of 1 – 12, exactly as they are written and store them in a secure location. Do not lose these words, because no one will be able to help you recover your assets, should you lose these words.
You will now be tested by tapping on the missing word, to confirm that you have written down the recovery phrase in the order of 1 through 12. Continue to proceed through all four slides.
Enter your 6 digit PIN
Congratulations, click on “CONTINUE TO YOUR HOME PAGE”
You will now land on the LOD3wallet landing page.
Once your LOD3wallet is Setup you will now Create an Email to Send to LOD3 Admin
(The addresses you are about to see are EXAMPLE addresses only. You will find your own Receive addresses by clicking on Receive under Home top left, click on the Asset of interest, click on Copy Address button and right click and paste into the body of the email)
In the Subject Line type in your Full Name and LODE ID - Receive Addresses (Do not input receive addresses, only the two words)
In the body of the Email include the following:
I have lost access to my LODEpay app and my original 12-words and I have never setup a second wallet. In order to protect the integrity of the LOD3 Eco-System I have diligently tried to the best of my ability to locate my original 12-words but to no avail. Please transfer my LTC and any AGX AUX to my new LOD3wallet.I also need some AVAX and Sys-Rollux for gas. Thank you.
a) Type in Syscoin SYS Receive Address and paste the address
b) Type in Sys-Rollux Receive Address and paste the address
c) Type in AVAX Avalanche Receive Address and paste the address
d) You will now send your email to vault@lode.one
e) Please allow up to 10 business days for the transfer to take place